“We’ve
been using Harley’s
Connect product and we have nothing against Harley, but
V-SEPT just has so many features we need today to be successful
we switched. Our sales staff loves V-SEPT and how much
easier it is to use then Connect. The integration to our
DMS, our Web Site and Traffic Counter made it an easy choice
to switch. V-SEPT is an all around superior product for
us!”
James
McClanahan - Assistant General Manager
Myers-Duren Harley-Davidson
“We
were using Traffic Log Pro for years and switched to
V-SEPT. The V-SEPT solution just gives us more flexibility
and offers many features we need to be successful.
The integration aspect allows us to automatically get
leads from our web site and vital information from
Lightspeed. The sales floor gets really busy with 15
sales people and we just don’t have time to be looking for information
in multiple applications. V-SEPT gives us one application
that ties everything together.”
Cary Glandt - General
Manager
Woods Fun Center, Austin, TX
“V-SEPT
works very well for us. It allows the managers to see
what the sales team is doing real time. It holds the
sales people accountable for customer leads and after
the sale follow-up and it allows us to target market
existing customers to keep them coming back. The integration
to the call center is also a tremendous asset making sure
all customers who come into our dealership are called and
any issues are addressed immediately.”
Korena Stoner-Smith
Harley Davidson of Ft. Myers
“V-SEPT
just makes my job easier! It allows me to see all the sales
activity real time, so I know what deals are being worked
and customers are being followed up with. After the sale
follow-up is made simple, just one click of a button and
follow-up letters and e-mails are sent to our customers.
We looked at other sales and lead tracking systems and
I found V-SEPT easier to use and provides the most features
for the best price.”
Jeff
Lanzer - Sales Manager
A.D. Farrow Co. Harley Davidson
“Patriot
Harley-Davidson chose V-SEPT as our sales tracking
and CRM system after a long look at the competition.
V-SEPT’s focus on the Powersports industry gave
it a solid leg up on the competing automotive applications
and their new integration with our dealer management
system made the choice clear. In addition, what they
bring to the table with CRM will allow us to increase
the effectiveness of our marketing by doing more campaigns
that are focused on specific segments of our customer
base. V-SEPT is a winner!”
Lyndon
Abell - General Manager
Patriot Harley Davidson
“V-SEPT
was an easy choice for us, it is very easy to use and
we have seen a 10% year over year growth in sales due
to implementing V-SEPT at our dealership.”
Steve
Garbelman - Sales Manager
Wisconsin Harley Davidson
“We
switched from Higher Gear to V-SEPT because V-SEPT
is designed for the Motorcycle Industry and offers
all the things we needed to close more deals and follow-up
with our customers. Everything worked right out of
the box, from beginning to end my sales team can track
all customers in V-SEPT.”
Todd
Erdman - Owner
“Customer
Follow-up is essential to sell more bikes in today’s
market and V-SEPT just makes it easy. The sales team
stays organized with V-SEPT and allows me to keep track
of what deals are being worked. We switched from Traffic
Log Pro to V-SEPT because it offers more functionality
and integration to our existing systems.”
Derek
Sanders – Sales Manager
"V-SEPT
allows us to integrate with our Lightspeed DMS system
so we can see Inventory and follow-up with customers
who have purchased motorcycles with Letters, Cards,
e-Mail and Phone Calls. Our sales team captures every
lead in V-SEPT and it automatically schedules follow-up
so no customer is forgotten. Then our call center follow-ups
with customers who have visited our dealership so we
can get third party (non-bias) feedback on how we are
doing. V-SEPT gives us the power to keep our sales
team informed and our customers connected.
Tony
Beyer - GM
“With
up to 15 sales consultants and hundreds of customers
coming through the door everyday we needed a computerized
sales and lead tracking system. We found V-SEPT very
user friendly and has many great features and benefits
for both sales people and sales management. When we
first put V-SEPT in it was met with some resistance.
Training people to get away from the written lead cards
and entering them into the computer took a short adjustment
period. Now they see the benefit of having their customer
information at their finger tips. We can track daily
sales and leads by consultant, and where they are at
in the selling process. The follow-up communication
with our customers has been invaluable. The management
reports have helped with coaching and counseling, inventory
control and keeps us in control of our day to day operations.
The Sales people love V-SEPT because their customer
information is available instantly, checking inventory
has never been easier, personalized thank you letters
to their customers go out daily, and day to day follow-up
with leads and appointments keeps them on track and
in touch with their customers.
We
would recommend V-SEPT to any dealership looking to
take control of their sales department and drive their
sales and customer retention upward. It does take a
strong commitment to the V-SEPT sales and lead tracking
system but the returns are invaluable.”
Jason
Glassman – GM
“V-SEPT
has taken over our customer follow-up that we previously
used. The CRM module is the main reason we use V-SEPT.
The cost of the whole system and the upkeep costs are
not even close to what we used to pay other companies
to do our customer follow up. The rest of the system
was just an added bonus in my eyes. The model comparisons
and one unit brochures are really nice for the customer
and easy for salesman to use. We only use about 25%
of the system right now and it's well worth the money.
Can't wait to actually utilize everything the V-SEPT
system has to offer.”
Jake
Starkel – GM
“Just
after 2 months of using the V-SEPT system we are realizing
some success with the program. The best thing at this
point is the follow up with sales leads, my salesmen
had very little follow up happening within the dealership,
now with getting back in touch with the lead we are
realizing more orders, and the responses from the leads
has been unexpected, they respond with I kind of forgot
about it, or I’m glad you called me and reminded
me. The follow up system is what it takes to capture
more business. Currently we are integrating into the
worksheet system where we will be able to improve on
collecting more service fees vs. hand writing sheets,
it’s overlooked to often. We are very happy with
our new tool. Thanks to you and your organization.”
Tom
Catlin – Owner
“I
really like V-SEPT because it makes my sales team and
I stick to our process. We have more of an interest
in getting the information from the customer, because
we are tracking leads better now. We now know sales
people are following-up with customers. The CRM Module
allows us to send Thank you for considering Letters
and Thank you for your Purchase Letters, etc are being
done, and being done in house. The comparison feature
along with the trade calculator is nice. I feel V-SEPT
has taken our dealership to the next level in our market.
This tool has great reporting capability as well as
lead capture marketing information. The use of birthday,
service, and warranty reminders along with coupons
has had some value also. This has proven to be a good
tool to have in the dealership because it holds us
accountable to do our jobs correctly and efficiently.”
Ray
Jr. - GM
“I
really do love V-Sept, the sales guys feel it has
really helped close more sales with better follow
up and at the same time has helped our overall
professionalism!”
Lee
Van Zeeland
Team Winnebagoland
Oshkosh Wisconsin
V-SEPT
has customers from coast to coast ranging from
smaller 2 person dealerships carrying one manufacturer,
to large multi-sales person dealerships carrying
many lines of motorcycle, ATV, watercraft and snowmobile
lines. Whether you are big or small V-SEPT Powersports
Sales Solution will help increase your sales, productivity
and customer satisfaction.